Makita’s official service centers throughout Indonesia
Makita service centers are spread throughout Indonesia, the manufacturer focuses on the production of household appliances. As we all know, household needs are non-negotiable, household appliances also play an important role, even every day they are used.
Makita is one of the brand solutions that you can implement as an option. Basically, there are a lot of choices of home appliance brands to choose from, but it seems that Makita is still an invincible brand. Makita is a famous brand originating from Japan with good quality,
Initially, Makita produced power tools, but so far, Makita has produced hundreds of products and spread around the world. Products manufactured by Makita such as routers, saws, screwdrivers, nailers and others. During the development of the company, Makita had 100 sales offices.
Not only that, the factory from Makita is also growing rapidly in various countries such as Germany, China, Brazil, British Canada and others. With the development owned by Makita, make sure you don’t need to worry when using its products. But, like any other electronic device, Makita products can be damaged.
When the product you buy is damaged, you can easily perform the service at the official location or Makita service center. Makita’s product service centers are spread across various cities in Indonesia, here is more information about service centers from Makita.
Location of Makita service center in Indonesia
The first location is in Sukoharjo Regency. The full address of this venue is on Jalan Raya Solo Bary Ds 1 Langenharjo. This Makita product service location is open Monday through Friday from 8 a.m. to 5 p.m. On Saturdays and Sundays, this service location is closed. You can call 0271 621370.
The second location is in Semarang. The full address of this location is on Jalan KH Agus Salim, Semarang. This Makita product service location is open Monday through Friday from 8 a.m. to 5 p.m. On Saturdays and Sundays, this service location is closed. You can contact 024 3582207.
The location of the third Makita service center is in the city of Malang. The full address of this location is on Jalan Sulawesi 14E, Klojen, Malang. This Makita product service location is open Monday through Friday from 8 a.m. to 5 p.m. On Saturdays and Sundays, this service location is closed. You can call 0341 353700.
Fourth place is in the city of Surabaya. The full address of this location is on Jalan ST. Unloading, Customs, Surabaya. This Makita product service location is open Monday through Friday from 8 a.m. to 5 p.m. On Saturdays and Sundays, this service location is closed. You can contact 031 5358858.
The last location is in Jakarta. The full address of this location is at Jalan Hayam Wuruk 100, Ps HWI Lindeteves. This Makita product service location is open Monday through Friday from 8 a.m. to 5 p.m. On Saturdays and Sundays, this service location is closed. You can contact 021 6007501.
Tipsfor visiting the Makita Service Center
Just like going to work as a service unit in an official place, there are some tips that you can do when visiting this Makita service center. First, choose the service center closest to your city. Most of Makita’s product service centers are located in Java, so choose the city closest to your current location.
If you are outside Java and want to do the service at an official service center, you can contact the Makita call center or customer service of Makita products, so that later how to perform the damaged service can be properly helped.
If you are going to one of the service centers from Makita, there is nothing wrong with making a call in advance to ensure damage to the equipment occurs and the costs that may arise when you have to replace parts. Avoid rushing to the service location.
Next tip, come in the morning or Tuesday. Try to get to the place of service on Tuesday, because on Monday usually the Makita service center will be quite full. This is because there are a lot of people waiting for this place to open on Saturday and Sunday.
Because this service opens at 8 am, you can visit it at 8 and a half, so you will get the first line. Sometimes, due to the limited official service center, complainants or services become overwhelmed during the day, therefore, to avoid it, it is better to come in the morning.
How to perform the service at the Makita Service Center
Doing service in a service center is the same as doing service in a service center in general. Before performing the service, you can first view the product offer or receipt. This is done to check if the warranty validity period is still valid.
The warranty period provided by Makita service center is valid for 2 years. If the warranty period is still valid, you can use it to perform the service. So you won’t be charged for service and component replacement as long as the damage occurs without human error.
However, if the warranty period has expired, of course you must perform the service and replace the component at your own expense. The cost will be calculated depending on the extent of the damage owned by the unit. If you perform the service using the warranty, you can bring a receipt and warranty card.
So, you must bring damaged equipment, purchase receipts and warranty cards, when making a purchase, make sure the seller fills out a warranty card in accordance with the applicable conditions, so that the warranty card is used to file a claim.
Other ways to serve Makita products
In addition to visiting the Makita service center, you can actually also do the service or register the warranty at the store where you made your purchase. Usually, at the store where Makita was purchased, then the electronics you bought will be inspected for damage first, after which you will be helped to claim the warranty.
However, warranty claims apply if the product is still within the warranty period, usually a product warranty from Makita for 2 years, from the time the product was purchased. So, find the product purchase receipt again and then claim your warranty.
Even though you do the service through the store and continue to the service center, you don’t need to worry because the repairs will still be done by the official service center. Usually, the repair will be sent to a service center in Jakarta, so it may take a little longer.
However, compared to doing the service in an informal place, of course, you prefer to wait and eventually receive a truly standard quality service. Therefore, when the Makita product you buy is damaged, there is no need to hesitate to visit the Makita service center anymore.