Telkomsel Halo Call Center, best service for customers
Telkomsel Halo call center is a special service for Halo card users. We know telkomsel is a communications company that houses many cards such as Simpati, As and Halo. Cards have their own advantages for users.Meanwhile, Telkomsel customers themselves consist of two categories, both prepaid and postpaid.
Kartu Halo is a Telkomsel postpaid service. This means Telkomsel serves a payment method with a pre-product application system. Payment methods can also be made through various methods. This is definitely very easy for consumers. Consumers can determine the value of the bill and monitor it. In order to be able to make good financial plans.
Another advantage of using Halo cards is that it has gained priority on the network for phone services when traffic is heavy and high. Telkomsel call center services, of course, card services. This is made into a form of satisfying service for consumers.
You don’t have to worry if there’s a sudden problem with the card. In addition, the company will provide you with attractive offers and information.
Telkomsel Halo Call Center Tariff
We know there is a free call center service and a pay check. Especially if you want to talk directly to offier customer service is generally paying as well. This is the same as the Telkomsel Halo call center service. In order to be used, you can contact the Halo Card Call Center at 188.
You will get a quick reply from a customer service officer. If you call but the conditions are very congested, you definitely have to queue up first. The company will strive to provide a quick response and satisfactory service.
About call center rates, you don’t have to worry because the cost is very cheap and friendly bags. That was Rp. 300 per call. So you need to prepare enough credit to use. With the amount of the cost ratio already known at the beginning, you can prepare well.
If the rate of conversation with a customer service officer is determined according to the local phone rates used, of course, it makes you unable to estimate the need for costs or credit. This is because you cannot confirm the duration of your conversation with a customer service officer later. Of course, it is a little bit concerned and worried about costs.
Telkomsel Halo Call Center for 24 hours
Telkomsel Halo call center provides full service time 24 hours a day and in a week.This makes you need not worry because a customer service officer team is ready to provide the highest service without time constraints.It can be said that this service will be a new success because in general customer service is carried out at work.
In general, a full 24-hour service in a week is provided by agencies such as hospitals. However, if there is a telecommunications company that is fully supplied, of course, it has been greatly welcomed by the demographic.
Product information services at Telkomsel Halo Call Center
In addition to serving complaints, telkomsel Halo call center also serves in relation to product information.Consumers can actually access product information through company numbers, but sometimes the information received may not be complete.This is an important role in call center services.
Of course, Halo Cards has a variety of products that can be enjoyed by consumers. Start with Internet package products as well as entertainment or entertainment or entertainment. For internet package products, unlimited or unlimited internet services are available. The price is also very expensive for consumers, starting with IDR 100,000 a month.
Meanwhile, other latest services in general can be obtained by searching for the latest information on the official website. However, to get information quickly, you can do so by contacting the official call center.
For customers who want a special entertainment package, halo plays are available. You can watch the variety of interesting movies you want through the channels. Such as HBO, VIU, Vidio etc. You can buy a special package to get the best price. Some of these products will definitely be notified by the customer service team.
If you are searching for information over the Internet or official website, it may be that the information received cannot be detailed and completed as if you are in contact with a customer service officer. In addition, when you don’t understand the products the company offers, you can get direct explanations and answers.
Telkomsel Halo Call Center complaint service
Telkomsel Halo Call Center also serves a variety of complaints, complaints and criticisms.So that if you want to file complaints and criticism, it can be broadcast via legitimate channels from the company.If you file complaints and criticism on inappropriate channels and methods, of course, it can damage the company in question.
For example, inappropriate methods and routes, broadcasting private media with insulting remarks at some companies. This, of course, has a bad effect. Like building influence or influence on others. Others may not like the company. But others do not know the problem properly.
Simply because of someone else’s ugly response to the product, can cause a company to lose in the long run. His client could stay away. Therefore, it is very important to convey criticism and complaints through the company’s channels or official channels, for example, call centers. This call center is like the length of the hand and the representative of the company.
If a complaint is filed through a team of customer service officers, you will receive a clear and reliable response. In addition, a team of customer service officers will also pass directly to the company’s management. If you complain about complaints by harassment and insulting the company, you certainly won’t get a response or a response.
To complain, there is also ethics. The principle is that language should not be used that can be dissolved by other companies. As much as it is critical, it is very important to convey it to the ethos. For example, there was no anger on private social media accounts. If you file a complaint through social media, it should be done in the account of the company involved.
If it is through the call centre, of course, the principle of filing an ethical complaint is the same. As an opening, you can express your appreciation in advance for providing services and packages. You can then file an experienced complaint and complaint. The customer service team will certainly serve with patience and wholeheartedness.
The next step is to hear the answers sent by the customer service team. If you still feel a disagreement and you want to argue, argue politely rather than yours. You can file a complaint or a complaint based on evidence and objective information or in other words not make it.
If all requests are filed accurately and based on information or purposes, of course the customer service team will respond well to them. Or if the team and the client shall not find common ground, it will certainly be passed on to the relevant management. This is because Telkomsel Halo call center services continue to try to provide the best quality.