Examples of electrical disturbances that can be reported to the BLN call center : WisataBagus
4 ways to contact the PLN call center number based on the issue
Having a BLN call centre number makes it easier for residents to contact the state electricity company when they want to complain or ask about the facilities it provides. As the name suggests, the company is run by the government so that all the electricity power in the country is taken care of by the company.
Since it has a great responsibility in relation to electricity, of course, this company should be very active in providing satisfactory service to loyal customers. One of them is to provide consumers with an easy way out when they want to communicate directly through a call centre.
The phone number of the PLN call centre that can be contacted is 123. With that number, every consumer can find and report information about all matters related to their electrical services. Therefore, to clarify what are the issues that can be bitten by the number, you need to see the explanation here.
Details of PLN 123 Toll Free Toll Free Telephone Service
Almost all Indonesians can certainly not be separated from the services of this electricity company. This is because everyone needs electricity to meet their needs. Therefore, in order to provide convenience to the consumers, a phone number is created that can be used by everyone.
As mentioned earlier, the telephone number service is provided in order to maintain the quality and satisfaction of Indonesian citizens. With the increasing number of electricity users, this forces this electricity company to be better prepared to improve its quality.
As the quality declines, many customers run on their own and switch to using solar energy. Therefore, the presence of pln call center facility is expected so that customers are satisfied with all the services offered. Interestingly, you can use the service for 24 hours.
So this service is completely unlimited and toll-free, in order to maintain the satisfaction of customers who want to ask questions or complain about the lack of facilities from this company. With this service, consumers can directly order certain facilities.
For example, you want to change the electrical power, install new and temporary connections, or want to report when there is a specific disruption. Not only that, but through this link, customers will be able to find out the electricity bills every month without having to go to the official office.
Examples of electrical disturbances that can be reported to the BLN call center
Speaking of examples of disturbances, there is really no limit to complaints for consumers who want to report their problems to PLN because every problem caused by electricity greatly affects the day-to-day activities of the community, especially at night. Here is an example of a problem that can be presented:
- Power failure is one of the most annoying types of problems. This light failure problem can occur because the power source is missing from the central machine. This results in consumers not having electricity and ultimately results in a power outage.
- The power surge is the most annoying electrical problem, as it can increase the voltage up to 2 times the amount it should be. The reason for this problem usually occurs as a result of a lightning strike, causing the voltage to be disturbed.
- When experiencing SAG power issues, you can contact the PLN call center directly because this problem cannot be underestimated. When this problem occurs when the voltage is high or the voltage drops to 80%, you should report it. This disruption occurs because you are using electricity beyond the power.
- One of the most common but rare complications is above and below the voltage. Although it doesn’t turn off the lights, unfortunately this problem can actually cause ongoing problems. That is, the electronic equipment in the house is damaged quickly.
- Another electrical problem that can be reported is the electrical line noise. Only when there is a problem with the electric wave due to many things. For example, since the electrical installation process is not appropriate, there is radio frequency interference, and lightning strikes simultaneously.
How to contact the PLN call centre
There are several issues that can be reported to the BLN service at the same time. So you no longer have to worry if you experience electrical problems at home or somewhere . Then you can contact the company via online , and then different types of issues will be resolved immediately. Here’s how to contact the call center:
- To contact its headquarters, you can call 123. This method has been proven to be effective in helping to cope with electrical problems at home before using the services of an electrician at an expensive cost. So, report the complaint and then the BLN officials immediately jumped into the scene of the issue. This service can be accessed 24 hours a day.
- In addition to going through the number 123, you can also use the area code to contact the BLN call center. The trick is to add the code of the area where you live, followed by the number 123. This method has been proven to be faster to get direct treatment than pressing the 123 button.
- All e-issues and complaints can be resolved by contacting PLN through email service. You can either contact them via pln123@pln.co.id or check www.pln.co.id directly through the official website, where every issue will be answered quickly.
- Another way to contact this company is directly through its social media. So there are many ways to get in touch with this company. One of them is through Facebook and Twitter. All suggestions can be communicated directly through @pln_123 or BLN 123.
Advantages of PLN Call Center Services
Thanks to the call center facilities provided by this state-owned company, it certainly offers many benefits to all customers and employees. That’s why this service is considered to be the best solution to solve all electrical problems quickly. Here are the benefits!
- The presence of this latest service further centralizes all the facilities of this company. This is because , by dialling 1 phone number, all customers can directly contact the central BLN office and submit complaints or if they want to add service facilities at home.
- Since the system is centralized, this makes this BLN call center more integrated services. This means that this company is more modern, because anyone can directly contact their official contact directly without paying the loan at the same time. So there are no class restrictions here, because everything is exchanged.
- Thanks to this latest service, it makes it easy for all customers to meet their needs without leaving the house. Interestingly, this facility can be accessed by everyone without a loan. So anyone who wants to ask for help directly doesn’t have to think about the cost of contacting him, because everything is free.
Looking at the explanation above, we can conclude that all of the current electrical problems can be overcome very easily and practically. Press the phone of the BLN 123 call center by phone only by phone with the toll-free phone, then all the electrical issues can be resolved immediately at any time and non-stop.